Statement of intent | Collection of personal information | Storage of personal information | Sharing information | Cookies | I.P. Address | Access | Links | Job applications
Our Privacy Policy explains how and why we collect personal information about you. We are committed to responsible management of personal information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
In order to receive certain information and to use certain services on this site you will be asked to provide personal information about yourself such as your name, address and email address. When you provide this information to us you consent to our use of that information in accordance with the terms of this Privacy Policy. This information will be used to provide you with the services that you have requested and to provide you with news and information about our products and services. If you no longer want to receive such information just let us know by contact and we will stop sending it.
We will keep your personal information for as long as we need it to provide our products and/or services to you. We will try to keep personal information which we hold about you up to date, but if you think that we are holding information which is inaccurate or you are otherwise unhappy about our use of your personal information then please send us an contact to let us know.
We will not sell the personal information that we collect from you. We use the personal information which we collect from you to help us provide our products and/or services to you. Some data processing in relation to this site may be carried out for us by a third party and in some cases that may mean that the third party will receive your personal information. [Such third party will provide guarantees to us that they will provide an adequate level of security. Any date processing carried out for us by a third party will be governed by a written contract between us and that third party, which contract will provide that the third party will only act on our instructions. This wording reflects the legal position and the clients should be reminded of this. If there is any risk that the client may not have adequate written arrangements in place in relation to third party processing this should be addressed if possible and if not the wording should be omitted] Apart from this we will not share or transfer any personal information with any other third party unless we are required to do so by law.
Some websites use "cookies" which are text only strings of information that the website you are visiting transfers to the cookie file of the browser on your computer. Their purpose is to identify users and to enhance the user’s experience by customising web pages. A cookie will usually contain the name of the domain from which the cookie has come, an expiry date for the cookie, and a value, which is usually a random generated unique number.
Use of cookies on our site
This site does not use cookies.
Types of cookies
Cookies may be either first party cookies or third party cookies. First party cookies are used by the website owner and third party cookies are used by a third party such as an advertiser or a web designer or a website host.
Cookies may be session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site or persistent cookies, which remain in the cookie file for much longer. How long persistent cookies remain in your browser depends on the duration given to the cookie.
Cookies may record personal data such as name, and email address and/or non-personal data such as IP address and unique but anonymous customer identity.
This site uses first party cookies to record on an anonymous basis
This site uses first party cookies to record
This site uses third party session cookies.
Refusing cookies
You are entitled to refuse the use of cookies on this site, if you do this the shopping basket and search facility will no longer work.
You can refuse cookies by making modifying the settings in your browser: -
If you are using Internet Explorer 5.0+
If you're using Internet Explorer 6.0 & 7.0
If you are using Netscape 6.0+
For more information about how to manage cookies visit http://www.allaboutcookies.org/
This site logs your Internet Protocol (I.P.) address. All computers that are linked to the Internet have an I.P. number. An I.P. address does not provide identifiable personal information.
You are entitled under the Data Protection Act 1998 to a copy of the personal information that we hold about you if you apply to us in writing. We may make a small charge for dealing with any such request.
This site provides links to other websites. Our Privacy Policy applies only to this site and we are not responsible for the privacy practices of third party sites.
We provide online job applications. These require the provision of personal information some of which may be sensitive information. We need for example ethnic information for equal opportunity purposes. By completing our job application form you expressly consent to our processing the information in connection with your application. If you prefer not to send the application by the Internet you may print it out and post it to us at TowelRails-UK.
Once you delete these files, you will have no more cookies and your browser will no longer send or receive new cookies.
Once you delete these files, you will have no more cookies and your browser will no longer send or receive new cookies.
Depending on your earlier choice you will either be prompted by new cookies or no cookies will be set or received.